Trust & Safety

Every review on BuilderReview comes from a verified real estate buyer, tenant, or vendor. We use government-grade KYC to ensure authenticity.

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Multi-Level Identity Verification

Every user goes through our 3-step verification process powered by SurePass and government-linked databases.

STEP 1

Account Creation

Mobile OTP verification
Email confirmation
User type selection (Buyer/Vendor/Builder)

STEP 2

Document Upload

Government-issued ID
PAN verification via SurePass
Role-specific documents

STEP 3

Verification Complete

Selfie via Digilocker
Auto-verification via API
Verified badge unlocked

Documents Required by User Type

Select your role to see what documents you need to submit

Government ID

Aadhaar, Passport, or Voter ID

Address Proof

Utility bill or bank statement (last 3 months)

Possession Letter

Builder-issued possession or allotment letter

Selfie Verification

Live selfie for face match via Digilocker

Our Trust Commitments

End-to-End Encryption

All KYC documents are encrypted in transit and at rest using AES-256 encryption.

Government-Linked Verification

PAN and Aadhaar checked directly against NSDL and UIDAI databases via SurePass.

Data Minimization

We store only verification results, not the actual ID images, after verification is complete.

Real-Time Checks

GSTIN, PAN, and RERA checks happen in seconds. No manual queue for most verifications.

Review Authenticity

Only KYC-verified users can post reviews. Each review is tied to a verified real transaction.

Human Review Fallback

Edge cases are escalated to our moderation team within 24 hours for manual verification.

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